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How We Handle Your Account Privacy

At mentarijitu login, your account data — including your wallet details for DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data SecurityDANA, OVO, GoPay PrivacyYour Rights & AccessData Retention Policy
mentarijitu login How We Handle Your Account Privacy
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with encrypted login sessions. We use SSL on all data transfers, and any suspicious login attempt from an unrecognised device triggers a verification step before access is granted.

Cookie Use

We use session cookies to keep you logged in across your mobile and desktop visits. Preference cookies remember your language and wallet choice — DANA, OVO, or GoPay — so you do not have to re-select each time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. Transaction records tied to DANA, OVO, or GoPay payments are retained for audit purposes.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or email and we will process it in line with applicable local law in eligible regions.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Our live chat is the fastest way to raise a privacy question or request access to your account data. Available around the clock for account holders.

Email Support

For formal data requests — including deletion or correction of your account information — send us an email and we will respond within a reasonable timeframe.

Account Help Centre

Log in and head to the account help section to review your stored data, update your contact details, or flag a privacy concern directly from your profile.

Common Questions About Your Privacy

We collect your contact details, login history, and payment references for DANA, OVO, or GoPay transactions. We do not store wallet PINs or passwords at any stage of the process.

We do not sell your data. We may share transaction references with payment processors like DANA, OVO, or GoPay solely to complete your deposit or withdrawal, and with no other purpose.

Contact us via live chat or email with your account details. We will verify your identity and send you a summary of the data we hold, in line with applicable local law.

Yes. Submit a deletion request through our support channel. Some transaction records may be retained for the period required by applicable regulations before full deletion is completed.

Session cookies keep your login active as you move between your phone and desktop. Preference cookies save your wallet choice — DANA, OVO, or GoPay — so your settings carry over between visits.

All payment data passes through SSL-encrypted connections. We record only the transaction reference and amount — never your full wallet credentials — and access is restricted to authorised account processes only.